At Pure Water Life, we are committed to delivering your order quickly and efficiently. Orders are processed within 1-3 business days and shipped via standard shipping methods. Delivery times vary based on location, but most orders arrive within 5-10 business days. Customers will receive a tracking number via email once their order has been shipped. If you have any questions about your shipment, please contact our support team via our contact form below.
Due to the nature of our products, all sales are final, and we do not accept returns or exchanges. If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue, and we will work with you to find a resolution. For any concerns regarding your order, please reach out to our support team avia our contact form below.